Testimonials

Discover Oaks Senior Living

Testimonials supporting the quality of care provided in our communities.

I will never be able to express my deep gratitude for this last month, or months, of loving care for my beloved husband and your support for me. We are blessed to have been a part of the Oaks family…thank you, bless you…you, and the staff I treasure stay in my prayers.

My mom has only been here a week but I can already tell the caliber of the staff that are employed here. They are just wonderful. They recognize and speak to the family members, they smile at the residents, they have calm voices as they “redirect”, their eyes never miss a beat of where their residents are wandering to. This was the hardest thing I’ve ever had to do, placing my mom, and the staff here have helped make the transition a smooth one. They care about their residents and they care how the family is adjusting as well. By the way, Sachi, the activities director is phenomenal! God bless each of you as you care so specifically for each resident in the Horizons wing.

Oaks at Post Road is here to serve and help with all of Mom’s needs. The staff is so friendly. Andrew, the Executive Director is very attentive. The entire management team is on top of anything that I bring to their attention. You can really tell how much they care!

Mother loves it at The Oaks at Braselton. She’s a happy bug in her warm room and says she feels safe and secure there. Everyone there is wonderful and caring. The administration is always available and out and about which is fantastic. We are very, very pleased with her room, the facility and all the staff.

I appreciate all of the care and love you gave my grandma, Trudy Volt. I was amazed at the kindness and the way you truly appeared to love her. You joked with her, fed her, sang to her and kept her comfortable. Grandma had stayed in other facilities in the past but I believe God sent her to you all to feel your love and kindness during her last year. I will never forget how wonderful you all were.

Thank you so much for letting me know how Mom is making her adjustment. My family was really impressed about the care and attention you give your patrons as well as the beauty of the home. We all left there knowing Mom was in good hands. I’ll be seeing you soon!

It’s nice to know that there are still people who take such pleasure in doing special things and making other feel good. Thank you, you’re really someone special. To everyone in Horizon who took such wonderful of our Mom, Etta, we will always be grateful to you. Thank you so much and God bless.

Know you are vacation bound but didn’t want to forget to send you a note. So often we hear the complaints, so always nice to pass along the compliments. Carole, my admission nurse, has been out to The Oaks twice in last few week. Once during the evening and once during day. She called to tell me of what a great experience she had both visits. Let me tell you, Carole is in A LOT of facilities. So she tends to notice the small things that unfortunately are not the norm. Both visits, she was warmly greeted, escorted back to the patients room, and chart was brought to her. You’d be surprised just how rare such a simple occurrence like that happens, and how appreciated it is. She RAVED about Trisha. Said she’s never met such a hands-on nurse. She said Trish didn’t sit once and was so involved with her residents. Trisha took the time to give Carole the whole history of the patient we were admitting that day. Spending this time is so helpful for my nurses, as it makes certain we are all on the same page from the start and prevents any blunders or miscommunication. Was going to hold off on sending until you got back, but hey, sure you’ll have your share of headaches upon returning so figured this would be a refreshing note 🙂

Thank you so much for the presentation last night. It was very informative, although I have been given great information from both of you as well. This is new territory for our family and I appreciate the support you have given us, it is a rocky and unknown trail but our guides could not be more wonderful. Thank you for your kindness, patience and service. It does not go unnoticed. You can feel Christ in the Oaks. Thank you again and may you both have a wonderful and blessed weekend.

Hi Terri, Thanks for your “fabulous” video and the gift of joy that you have made for the residents and ail of the world. I loved watching it twice and look forward to viewing it again…truly a work of art and filled with love. Bless you for all that you put into making “Vogue.

Recently we found ourselves in the situation of searching for a facility that could accommodate my elderly mother. Although she ultimately moved to Charleston, SC to be near my brother, we wanted to let you know about the excellent and professional we had in touring your facility in Braselton. Kathryn Aiello, the marketing director, was so helpful to us in our search, not only in taking us on a thorough tour of your amazing facility, but following up with us and being a shoulder to cry on. In what was a very stressful situation for us, she has been a caring and steady guide. Although family circumstances ultimately required a move to Charleston for my mother, the help we received from Kathryn and The Oaks family has made a lifelong impression on us. I’m sure you know what a valuable employee Kathryn Aiello is, but we just wanted to confirm that with our message today.

Thank you SO much. You guys are awesome over there and took GREAT care of my dad.  You and Chrystal were so helpful and I am so grateful for all you have done. Thanks again for everything. You guys are the BEST!!!

The Oaks at Post Road took excellent care of my Dad for the last year as he succumbed to Alzheimer. I want to thank everyone there for making his last year safe and comfortable.

Share This: